Shipping & Returns

No sales tax on any orders

  • We are located in Oregon which is a no sales tax state

 Low Cost, Quick Shipping

  • Choose the shipping method during checkout
  • Shipping methods: US Mail (USPS), FedEx Home, FedEx Ground, FedEx Express
  • $5.97 Flat Rate - offer within the 48 contiguous states. Averages less than cost*
  • $75 - FREE SHIPPING - offer for item totals over $75 within the 48 contiguous states and all items shipped on one shipment*

*We choose the shipping method - both mail & physical addresses are required 

Shipping Details:

  • Orders are shipped the same or next business day
  • We will notify you by email of any delays
  • US Mail delivery times are estimates & not guaranteed, delivery confirmation included
  • FedEx delivery times exclude weekends and holidays
  • FedEx includes insurance up to $100 & tracking
  • FedEx Express shipments to cardholder billing address only
  • FedEx Express shipments must be received by 12 noon PST to ship the same day
  • Late delivery claims are the liability of, and at the discretion of, FedEx
  • Shipping rates are for the original shipment only
  • Subsequent shipments for an order will be by the least expensive method
  • Shipping is not refundable

International Orders 

  • Shipments to: Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Brazil, Canada, Czech Republic, China, Croatia, Cyprus, Denmark, Faroe Islands, Finland, France, Germany, Greece, Greenland, Grenada, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Spain, Saint Kitts, Sweden, Switzerland, Taiwan, Thailand, United Kingdom
  • Other countries are considered on a case by case basis
  • No Shipments to: Africa, Argentina, Chile, Estonia, Fiji, Kuwait, South Korea, Malaysia, Malta, Panama, Turkey, or Venezuela

International Shipping Details:

  • First time international orders are limited to $100 before S&H 
  • Payment in US dollars by credit card or Paypal only
  • Shipment to the credit card or Paypal account holders address only
  • Actual purchase prices are listed on the customs form
  • We do not pay, or collect, any duties, taxes, fees, etc. that may be due
  • Delivery times are estimates that vary and are not guaranteed
  • Shipping is not refundable
  • No warranty or replacement offered for damaged, defective, missing or incorrect items
  • Orders packaged carefully and contents are double checked before shipping

Easy Returns 

Defective or missing items? Oh no! We would like to make it right!                     

Please call (541) 926-1003 or email sales@widgetsupply.com

New & in unopened packaging? No problem! Returns accepted for 30 days after purchase.

  • Include your order number and return the items to us

Widget Supply Inc
500 SW Queen Ave
Albany OR 97322

  • Refunds are issued to your original payment method
  • Adjustments are made for quantity and shipping discounts that no longer apply
  • Shipping costs are not refunded
  • Packages refused or returned by the carrier may have a 25% restocking fee plus return shipping costs

  •  

    Special Order and Closeout Items cannot be returned
  • Anything not listed as part of the item cannot be considered defective (packaging, pouches, etc)

  •  

    Return shipping costs are only paid with our prior authorization

Manufacturer Warranty:

Why do we ask you to warranty items through the manufacturer? They often trouble shoot to resolve issues, replace items without a return, or offer a warranty past 30 days.

Fiskars & Nelson Raintrain

School, Office & Craft 
2537 Daniels 
Street 
Madison, WI 53718 USA
Online Claim: www2.fiskars.com  - 
Customer Service - Warranty Claim

Phone: 1-866-348-5661

Fiskars owns Nelson and its all one warranty department